Terms of Service

Welcome to Watson Mode.

This website and online store are operated by Imexva B.V., a company registered in the Netherlands, trading as Watson Mode. Throughout the site, the terms “we”, “us”, and “our” refer to Watson Mode.

Our services are offered to customers in the United Kingdom.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with any policies referenced herein, including our Return & Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree to these Terms, please do not use our website.

Nothing in these Terms limits or affects your rights under applicable United Kingdom consumer protection laws.

1. Eligibility

You must be at least 18 years old to use this website or make a purchase.

By placing an order, you represent that you meet this requirement.

2. Use of the Website

You agree to use this website only for lawful purposes and not to engage in any activity that may:

• Violate applicable laws

• Interfere with website functionality

• Harm the website or other users

We reserve the right to restrict or suspend access in cases of misuse.

3. Products

We sell physical fashion products for consumer use.

We make reasonable efforts to display product images and descriptions accurately. However, actual colours and appearance may vary slightly due to device settings or lighting conditions.

Product availability and descriptions may change prior to order acceptance.

4. Orders & Acceptance

Placing an order constitutes an offer to purchase.

An order is considered accepted once:

• Payment has been successfully processed; and

• A confirmation email has been sent to you.

If we are unable to fulfil your order, we will notify you and issue a refund where applicable.

Orders are intended for personal, non-commercial use only.

5. Pricing & Payment

All prices are displayed in Pounds Sterling (GBP).

We reserve the right to correct pricing errors or inaccuracies. If an order is affected by a clear pricing error, we may cancel the order and issue a full refund.

Payments are processed securely via our payment providers. We do not store or have access to your full payment card details.

6. Shipping & Delivery

Shipping and delivery timeframes are outlined in our Shipping Policy.

Delivery estimates may occasionally be affected by circumstances outside our control, including carrier delays and public holidays.

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout, without affecting any rights available under our Return & Refund Policy or applicable consumer protection laws.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms.

Customers may request a return within the timeframe specified in that policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is owned by or licensed to Watson Mode and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any content from this website without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, our liability is limited to the purchase price paid for the order giving rise to the claim.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable United Kingdom consumer protection laws.

10. Termination

We may suspend or restrict access to our website where misuse or violation of these Terms occurs, without affecting any accrued rights or obligations.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Nothing in these Terms affects any mandatory rights you may have under applicable United Kingdom consumer protection laws.

Business Information

Watson Mode

Operated by Imexva B.V. (Netherlands)

Registered business address: Nuijeneind 22a, 5761 RG Bakel, North Brabant, Netherlands

Company number (NL Chamber of Commerce): 86411004

Primary Market: United Kingdom

Customer Support

Email: info@watson-mode.com

Phone: +44 20 37698820