Shipping Policy
Watson Mode is operated by Imexva B.V., a company registered in the Netherlands, serving customers in the United Kingdom.
We are committed to providing reliable and transparent shipping services. Please review the information below to understand how orders are processed and delivered.
1. Shipping Coverage
We currently ship to customers within the United Kingdom only.
2. Shipping Origin
All orders are processed and shipped from our warehouse located in:
19 Howard Crescent
Seer Green
Beaconsfield
Buckinghamshire
HP9 2XR
United Kingdom
3. Order Processing Time
Orders are typically processed within 1–3 business days (Monday–Friday, excluding public holidays).
Orders placed after 5:00 PM Greenwich Mean Time (GMT), as applicable, will be processed on the next business day.
During high-volume periods or promotions, processing times may be slightly extended. If this occurs, customers will be notified by email.
4. Shipping Rates
Free Standard Shipping
We offer free standard shipping on all UK orders. No minimum purchase is required.
5. Estimated Delivery Time
Processing Time: 1–3 business days (Monday–Friday)
Transit Time: 6–9 business days (Monday–Friday)
Total Estimated Delivery Time: 7–12 business days (Monday–Friday)
Delivery times are calculated from the date the order is placed.
Please note that delivery timeframes are estimates and may occasionally be affected by carrier delays, weather conditions, public holidays, or other external factors outside our control.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
6. Shipping Carriers
Orders are shipped from our warehouse in Beaconsfield, Buckinghamshire with Royal Mail.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Tracking updates may take up to 24 hours after shipment.
Delivery times may vary slightly depending on destination, carrier operations, weather conditions, and other external factors.
7. Address Accuracy
Customers are responsible for providing accurate and complete shipping information at checkout.
Watson Mode is not responsible for delivery delays or failures resulting from incorrect or incomplete addresses provided at checkout.
8. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us as soon as possible at:
Include your order number and a brief description of the issue.
We will investigate the matter promptly and, where loss or damage is confirmed, provide a replacement or refund in accordance with our Return & Refund Policy.
9. Returns & Refunds
For information regarding returns and refunds, please review our Return & Refund Policy available on our website.
Business Information
Watson Mode
Operated by Imexva B.V. (Netherlands)
Registered business address: Nuijeneind 22a, 5761 RG Bakel, North Brabant, The Netherlands
Company number (NL Chamber of Commerce): 86411004
Primary Market: United Kingdom
Customer Support
Email: info@watson-mode.com
Phone: +44 20 37698820